Popeyes Customer Service: Contact Information and Support
Popeyes Louisiana Kitchen, known for its spicy fried chicken and Cajun-inspired menu, has expanded to over 4,000 locations worldwide. The brand focuses on slow-cooked fast food, including fried chicken, sides, and biscuits. Popeyes is active on social media platforms like Facebook, Twitter, Instagram, and YouTube for customer help.
If you need help with your Popeyes order or have a question, you can easily reach their customer service. Popeyes offers several ways to get in touch, including phone numbers for different locations across the U.S. You can also use their live chat on the website or fill out a contact form for assistance. For issues like complaints or refunds, having your order details ready will help speed up the process.
How to Contact Popeyes Customer Service
Popeyes provides multiple ways to get in touch with their customer support. Depending on your needs, you can reach out through phone, email, live chat, or social media. Here are the most common methods:
Phone Number for Customer Service:
- United States: 1-877-767-3937
- Canada: 1-888-389-6121
These numbers connect you to general customer support and are useful for resolving order issues, inquiries, or complaints.
Popeyes Customer Service Email
Currently, Popeyes does not have a direct email address for customer service. However, you can submit your concerns or complaints through the Popeyes Contact Form on their website or use social media channels for a quicker response.
Email: popeyescommunications@popeyes.com
Popeyes’s Customer Service Help Page
Popeyes has an official help page where you can find answers to frequently asked questions and submit support requests:
Help Page: https://www.popeyes.com/contact-us
Popeyes offers a live chat feature on their website for customer service. You can use it to get quick assistance for inquiries.

Popeyes Live Chat: https://www.popeyes.com/support
Skip Traditional Phone Calls, Reach a Solution Faster
Instead of waiting on hold, you can try reaching Popeyes customer support through:
Live Chat: Available on their website or app
- Social media: Twitter: https://twitter.com/
- Popeyes Facebook: https://www.facebook.com/Popeyes/
- Instagram: https://www.instagram.com/popeyes/
Email Support: Submit inquiries through the contact form on their website
Popeyes Customer Service Hours
Popeyes customer service is available during business hours, but hours may vary by location and contact method. To check the exact opening and closing times for a specific location, visit the official Popeyes website or contact the restaurant directly. Most locations operate during standard business hours, and social media channels may provide quicker responses to inquiries.
What Kind of Support Does Popeyes Offer?
Popeyes provides support for:
- Order issues
- Refunds and complaints
- Gift card problems
- Employee support
Popeyes Complaints and Refunds
Complaints and Refunds If you need assistance with a complaint or refund request, Popeyes offers support through its customer service team. If you are unsatisfied with a purchase or your order, you can request a refund by contacting Popeyes customer service.
- Call the Customer Service Number: Dial 1-877-767-3937 (U.S.) to report the issue and request a refund.
- Provide Details: Be ready to provide your order number, the issue you faced, and any supporting information (like receipts or screenshots).
- Follow Up: If you do not get a response, follow up through social media or submit a complaint on their website.
Popeyes Customer Support Phone Number in the USA
To find customer support details for a specific location, visit the official Popeyes website or check with the restaurant directly. If you need help with a wrong order or a missing item, contacting the location where you placed your order is the best option for a quick resolution.
State | Phone Number | Address |
---|---|---|
Arizona | (480) 813-4346 | 1299 N Arizona Ave, Gilbert, AZ 85233, USA |
(602) 843-9100 | 3426 W Greenway Rd, Phoenix, AZ 85053, USA | |
Arkansas | (870) 492-4420 | 2887 US-62, Mountain Home, AR 72653, USA |
California | (323) 734-7340 | 3050 South La Brea Ave, Los Angeles, CA 90016, USA |
(323) 467-7909 | 6384 Hollywood Blvd, Hollywood, CA 90028, USA | |
Colorado | (719) 296-9495 | 1301 US-50, Pueblo, CO 81008 |
Florida | (813) 253-5450 | 2337 W Green St, Tampa, FL 33607, USA |
Georgia | (404) 492-5988 | 683 Boulevard NE, Atlanta, GA 30308, USA |
Hawaii | (808) 841-4285 | 1515 Dillingham Blvd, Honolulu, HI 96817, USA |
Illinois | (630) 898-4964 | 4427 Fox Valley Center Dr, Aurora, IL 60504, USA |
Kentucky | (859) 367-0554 | 115 E New Circle Rd, Lexington, KY 40505, USA |
Louisiana | (318) 649-7005 | 7213 US-165, Columbia, LA 71418, USA |
Maryland | (410) 277-8518 | 1811 N Rolling Rd, Baltimore, MD 21244, USA |
(301) 839-8878 | 6247 Livingston Rd, Oxon Hill, MD 20745, USA | |
Massachusetts | (617) 387-7300 | 1886 Revere Beach Pkwy, Everett, MA 02149, USA |
(617) 262-1687 | 21 Brookline Ave, Boston, MA 02215, USA | |
Michigan | (313) 852-2573 | 14300 Livernois Ave, Detroit, MI 48238, USA |
(517) 887-9861 | 3010 S Martin Luther King Jr Blvd, Lansing, MI 48910, USA | |
Minnesota | (952) 417-6540 | 9255 Lyndale Ave S, Minneapolis, MN 55420, USA |
Missouri | (816) 795-1510 | 19510 E US Hwy 40, Independence, MO 64055, USA |
(417) 206-0427 | 2130 S Rangeline Rd, Joplin, MO 64804, USA | |
Nevada | (775) 746-5500 | 10180 N McCarran Blvd, Reno, NV 89503, USA |
(702) 262-0820 | 3785 S Las Vegas Blvd, Las Vegas, NV 89109, USA | |
New Jersey | (973) 621-6900 | 306 Elizabeth Ave, Newark, NJ 07112, USA |
New York | (516) 333-3321 | 23 Old Country Rd, Westbury, NY 11590, USA |
(212) 764-7071 | 240 W 40th St, New York, NY 10018, USA | |
Ohio | (937) 723-6295 | 3796 Salem Ave, Dayton, OH 45406, USA |
(740) 852-3810 | 940 US-42, London, OH 43140, USA | |
Oklahoma | (918) 660-7227 | 10207 E 41st St, Tulsa, OK 74146, USA |
(918) 251-3603 | 1450 E Kenosha St, Broken Arrow, OK 74012, USA | |
Texas | (254) 532-5040 | 2682 Battalion Ave, Fort Hood, TX 76544, USA |
(210) 798-1234 | 7031 San Pedro Ave, San Antonio, TX 78216, USA | |
Utah | (801) 322-6317 | 776 N Terminal Dr, Salt Lake City, UT 84116, USA |
Washington | (360) 707-2128 | 120 Cascade Mall Dr, Burlington, WA 98233, USA |
Conclusion
Popeyes provides multiple ways to contact customer service, including phone support, live chat, and social media. Whether you need help with a wrong order, a refund, or general inquiries, reaching out through the right channel can ensure a quick resolution. For location-specific support, checking with the restaurant directly is the best option.
FAQs
You can reach out through their phone support, live chat on the website, or social media channels like Facebook, Twitter, and Instagram.
U.S. Customers: 1-877-767-3937
Canada Customers: 1-888-389-6121
Popeyes does not provide a direct email for customer service. You can submit your concerns using the contact form on their official website.
But you try this Email: popeyescommunications@popeyes.com
To request a refund, call Popeyes service at 1-877-767-3937 (U.S.), provide your order details, and explain the issue. You can also follow up through social media or the online contact form.
You can file a complaint by calling the customer service number, using the live chat, or submitting a complaint through Popeyes’ website contact form.
You can find location-specific customer support numbers on the Popeyes website or by checking with the restaurant directly.
Response times vary depending on the contact method. Live chat and phone numbers usually provide quicker responses than online forms or social media.